04 销售服务（2 / 4）

ashes

因为不合理使用，萨莉的电脑运行很慢，还经常死机。

sally: have you found the proble of y puter? i have jt bought it here for one onth why does it run rather slow and often freeze now?

萨莉：你找到我电脑的毛病了吗？我在这买了才一个月。为什么现在运行很慢，经常死机？

seller: the hardware is ok the proble is that there are too any vires your puter the vir can disturb the workg of the puter there&039;s no anti-vir syste your puter it would be fected easily

店家：硬件没有问题。问题是你电脑里有很多病毒。病毒会干扰电脑的正常工作。您电脑上没安装杀毒软件，很容易被感染病毒。

sally: but it needs oney to activate the anti-vir fare i thought there&039;s no need of it

萨莉：但是激活杀毒软件需要钱啊，我觉得没有必要。

seller: no, an anti-vir fare can protect your puter efficiently for you have jt bought it here for one onth, i can help you to set up one and activate it the validity is 3 onths

店家：不，杀毒软件能有效保护您的电脑。你在这儿买了才一个月，我可以帮你安装并激活，有效期是三个月。

sally: ok, thank you

萨莉：好的，谢谢。

seller: al, i found that there are any docunts your c disk and that&039;s al a rean that your puter works slow

店家：而且，我发现你的c盘里装有许多文件。这也是你电脑变慢的一个原因。

sally: you an the docunts should not be set up c disk?

萨莉：你是说文件不能装在c盘吗？

seller: yes, the c disk is aly for the systes you can chan the route to other disks if you set up docunts

店家：是的。c盘主要是系统文件。如果你建立新文件的话可以修改路径到别的盘。

sally: i got it uld you help with the c disk this ti?

萨莉：我明白了。这次你能帮我整理一下c盘吗？

seller: no proble

店家：没问题。

notes

1 freeze [fri:z] v（使）结冰；n 冻结，冰冻；凝固，静止

2 hardware [?hɑ:dw??] n 硬件

3 vir [?vai?r?s] n 病毒，病毒性疾病；恶毒，恶意

4 fect [?fekt] v（受）传染；污染；影响

5 activate [??ktiveit] v 使活动，起动；触发，激活

6 efficientl [i&039;fi??ntli] adv效率高地，有效地

7 validity [v??liditi] n 有效（期），效力，合法性；正当，正确

8 route [ru:t] n 路，路途，路线，路程

小贴士

1 i often ata y puter oasionally at certa tervals

我经常每隔一段时间就把电脑维修一次。

2 what is the validity of this tv?

这台电视的保修期是多长时间？

3 please keep your warranty card well yo